Live Chat Support in Website Hosting
Together with the phone and ticket support, we supply live chat support too. You're able to get in touch with us every day, including weekends and holidays, and we can give you more info about the website hosting that we offer in case you are not a customer yet, or about general and billing questions if you already have an account. Though for strictly tech issues you will need to open a ticket to our technical support team, because such issues require extra time to be dealt with, you can still contact us on the live chat for some technical information. For instance, we're able to help you set up an e-mail address in your e-mail client or troubleshoot a number of issues, saving you a long time. Even if our phone lines are already off for the day, you will be able to speak to a live person.
Live Chat Support in Semi-dedicated Servers
Thanks to the live chat support service that we offer with all of our semi-dedicated servers, you'll be able to get the answers for any questions you have or get lots of issues dealt with instantly. Our service is online each and every day, which means that you will be able to contact an agent even on weekends and holidays. In the event that you're not sure which plan is better for your web sites or if our leading-edge cloud hosting platform matches some system requirements, you can join our live chat before buying anything. In case you are a present customer, you will be able to get more details about account settings, billing issues and various common tech problems you may have, let's say when you are unable to install an e-mail account in a client on your PC. Our live chat can save you time and effort regardless where you are or when you contact us.