1 hour ticket response
Timely assistance is our most important priority and that is why we’ve got a team of skillful client support engineers who will be happy to provide a fast answer to any question that you may possibly have. Simply submit your technical support ticket from the Web Control Panel and we’ll respond within sixty minutes at the latest. As a matter of fact, we strive hard and aim for a twenty–minute helpdesk ticket response time.
A Top–Notch Technical Support Service
Each member of our customer care team has lots of years of experience in the website hosting niche and almost all of them have been with us for at least 5 years. They are all eager to respond to all your requests in the most professional way possible.
A User–Friendly Help Section
To help you find a quick hint on how to use a particular service, we have incorporated a really user–friendly Help Center section in your Web Control Panel. You can browse through a big selection of web hosting account management articles and website administration articles, check our F.A.Q. archive or check our step–by–step video tutorials.