Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Solution Guarantee

  • Our team of technicians will do their best to answer to your support demands within less than 1 hour. If, however, the problem you have encountered needs aid from the Admin =Department,= we will send the ticket to the administrator on duty and will write a comment to notify you.

  • Top quality support service

  • Top–quality Client Help And Support Service

  • Our client assist Department will be working for you round–the–clock to to attend to all assistance demand tickets that you send. We offer customer help and support for all the apps that are pre–configured on your machine. These include our custom created Web Control Panel, the selected OS and the server management panel (depending on the VPS type).

  • Intuitive help center

  • A Descriptive Help Zone

  • Each section of the Web Control Panel that is available 100% free with your VPS offers an incorporated articles base. You can find a variety of extensive how to tutorials and a choice of step–by–step video guides that show all the basic web site management duties. You can view them by simply clicking the Help or Video keys in the upper right side of each Control Panel section.